Please allow 3-7 business days to process your order. If your order is placed after business hours or on a holiday, the processing time will be the next business day
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Damage or loss acquired during shipping is the responsibilty of the delivery company. Claims must be properly filed with the delivery carrier. Although the addresseee must start damage claims against the delivery company, we are more than happy to assist you. Contact us at KinkyKashmere@gmail.com
We are not responsible for lost or stolen packages. If USPS tracking information indicates that the package was delivered, we wwill not reship orders that have been lost or stolen. Please contact your mail carrier. ***PLEASE MAKE SURE YOU CHECK YOUR ADDRESS before finalizing your order***
You have 24 hours from the time of purchase to cancel your order.